Are you passionate about providing exceptional customer service? Join our team as a Customer Service Advisor and be a key player in delivering outstanding experiences to our valued customers.

My client prides themselves on their commitment to customer satisfaction. Join the dedicated team and play a vital role in ensuring our customers receive the best service possible.

Key Responsibilities:

Provide friendly and efficient customer support through various channels, including phone, email, and chat.
Address customer inquiries, resolve issues, and ensure a positive customer experience.
Process orders, returns, and exchanges with accuracy and efficiency.
Maintain up-to-date knowledge of our products and services to assist customers effectively.
Collaborate with internal teams to escalate and resolve complex customer issues.
Capture customer feedback and insights to contribute to continuous improvement.
Qualifications and Skills:

Previous experience in a customer service role.
Excellent communication and interpersonal skills.
Problem-solving abilities with a customer-centric approach.
Strong organizational and time management skills.
Ability to work effectively in a team.
Why Join Us:

Competitive salary of £25,200.
Be part of a supportive team dedicated to excellence in customer service.
Opportunities for career development and growth.
INDTAP
Job Types: Full-time, Permanent
Salary: Up to £25,200.00 per year
Benefits:

Company events
Company pension
Schedule:

12 hour shift

Experience:

Customer service: 2 years (required)

Work Location: In person