Our client a market-leading supplier of quality hydraulic and industrial hoses, hydraulic fittings, and fluid transfer solutions to a wide range of industries across the UK. With a reputation built on exceptional customer service, technical expertise, and reliable products, we’re continuing to grow — and we’re looking for a motivatedInternal Sales Advisorto join our friendly team.

About the Role

As an Internal Sales Advisor, you’ll be at the heart of our customer service operation. You’ll handle incoming calls, respond to product enquiries, prepare quotes, and provide advice and support to customers across various industries. Don’t worry if you’re not an expert yet — full training will be provided to ensure you gain in-depth product knowledge and confidence in our range of hydraulic and industrial hose solutions.

Key Responsibilities

• Handle incoming customer calls and email enquiries in a professional, friendly manner.
• Provide advice and guidance on our range of hydraulic hoses, fittings, and fluid transfer products.
• Prepare and issue customer quotations accurately and efficiently.
• Process sales orders and maintain up-to-date customer records.
• Support external sales and branch teams to ensure excellent customer experiences.
• Build lasting relationships with customers, ensuring high levels of satisfaction and repeat business.

About You

We’re looking for someone who is:

• Confident, professional, and customer-focused.
• Able to communicate clearly and build strong rapport with customers and colleagues.
• Comfortable working in a fast-paced environment and handling multiple enquiries.
• Computer-literate with good attention to detail.
• Keen to learn — technical product training will be provided.

Experience in sales, customer service, or technical support (particularly within engineering, manufacturing, or construction supply sectors) would be an advantage, but not essential.

What We Offer

• Competitive salary of £32,000 – £34,000 per annum
• Quarterly performance bonuses
• 25 days annual leave + bank holidays
• Free on-site parking
• Full product and systems training
• Monday to Friday schedule — no weekends