Despatch Coordinator
£27,000 per annum
Monday to Friday | 37.5 hours per week

RSD Recruitment is recruiting for a Despatch Coordinator on behalf of a manufacturing business. This is a permanent position working Monday to Friday, with hours between 8:00am and 5:30pm.

The role will involve coordinating customer shipments, preparing export documentation, booking transport, and ensuring goods are dispatched accurately and on time. You’ll work closely with production, sales, customers and freight providers to keep deliveries running smoothly.

Key Responsibilities

• Prepare and arrange customer shipments.
• Confirm shipping instructions with customers and internal teams.
• Raise invoices and process shipments through SAP.
• Produce delivery notes, shipping documents and export paperwork.
• Prepare and process export documentation, including ATR certificates, Certificates of Origin and export shipping notes.
• Book transport and courier collections.
• Provide shipment information to customers and freight forwarders.
• Coordinate transport collections and support loading activities within the despatch area.
• Process returns and assist with resolving shipment issues.
• Maintain accurate records and filing of shipping and customs documentation.
• Liaise with production and sales teams regarding the availability of goods.
• Ensure site loading procedures and health and safety requirements are followed.

What We’re Looking For

• Previous experience in a despatch, logistics, shipping or export administration role.
• Experience working with export documentation and customs procedures.
• Good organisational skills and attention to detail.
• Strong communication skills and the ability to work with customers, suppliers and colleagues across different departments.
• Ability to manage multiple tasks and work to deadlines.
• SAP experience would be beneficial but is not essential.
• Good understanding of health and safety within a manufacturing or warehouse environment.

What’s on Offer

• £27,000 per annum.
• Permanent role.
• Monday to Friday working pattern.
• 37.5 hours per week.
• Opportunity to join an established manufacturing business with a busy and varied workload.